We Respect Your Privacy. We protect your data the same way we protect our own.
Last updated: January 1st, 2021
SCOPE OF THE PRIVACY NOTICE
INFORMATION WE COLLECT FROM YOU
CONTACT INFORMATION, including:
When Renting a vehicle, we may collect:
Driver Qualifications and Identify Verification, including:
Transaction Information, including:
Optional Information, including:
Browser Information, including:
Device Information, including:
With your consent, we will access location-based information, such as zip code, postal code, city, metropolitan area or geographic region from your mobile device. We will use this information to provide you with notifications related to our locations, return information, local offers or other information that we think will be helpful in providing you with better services. We are only able to identify you using the location-based information if you log into one of our mobile applications. The location-based information is retained for seven years. This data is hosted by our analytics providers.
With your consent, our application will utilize your device’s camera. If you have allowed us to utilize your location information or your device’s camera in the past, and wish to revoke the permissions, please change the settings on your device.
Our vehicles may be equipped with technology that collects and transmits data from your rental vehicle. This may include information collected from event data recorders, global positioning devices, Track Car or OnStar® systems, or any other similar technology. When installed and where permissible, this technology will enable us to collect and use information such as:
Once collected, this information may be combined with information you have provided us and used to generate safety, performance, and other similar information so that we can deliver better services. Our use of the information may also include storage of this information after the expiration of your rental agreement. Renting a vehicle does not prohibit us from obtaining and using data collected from the vehicle. Our use of the information may also include storage of this information after the expiration of the rental agreement.
We use the information we collect from you or about you to provide you with our services and for the following purposes:
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
Here are the choices we offer:
You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. If you opt out, you will continue receiving emails related to your reservations as well as important information about your relationship with On Demand Car.
Targeted Advertising & Tracking
We may engage with advertising networks that are members of organizations or programs that manage the privacy choices that these ad networks offer to consumers. For example, you may opt out of receiving targeted advertising through the Network Advertising Initiative member ad networks by clicking here or the Digital Advertising Alliance member ad networks by clicking here. You may opt-out of targeted ads on Facebook by clicking here.
Please note that we also may work with ad networks that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
When you use a On Demand Car application on your mobile device, we may use the geo-location of the device to enhance your booking experience, and to provide you with notifications related to our locations, reservation information, local offers or other information that we think will be helpful in providing you with better services. You may choose not to share your geo-location details with us by adjusting the device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer. Please note that if you disable geo-location services for the On Demand Car application, you will not be able to take advantage of location-based features of the application.
With your consent, our application may utilize your device’s camera. If you have allowed us to utilize your device’s camera in the past and wish to revoke the permissions, please change the settings on your device.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our sites’ features. In addition, disabling cookies may cancel opt-outs that rely on cookies, such as web analytics or targeted advertising opt-outs.
You may obtain a copy of certain personal information we maintain about you or update or correct inaccuracies in that information using the On Demand Car account you may establish on our website or mobile app. In addition, if you believe other personal information we maintain about you is inaccurate, you may request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section of this Privacy Notice.
Our websites may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with On Demand Car. Linked sites may have their own privacy notices, which you should review if you visit those websites. We are not responsible for the content of any websites not affiliated with On Demand Car, any use of those sites, or those sites’ privacy practices.
This is a Canadian website and application subject to Canadian laws, including those governing the privacy and security of your information. When we obtain personal information about you, we may process the information outside of the country in which you are located, including in the European Union and the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. We will protect your information as described in this Privacy Notice.
We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
To help protect yourself, you should safeguard your On Demand Car account user name and password and not share that information with anyone. You should not use the same user name and password for your On Demand Car account as you do for your other online accounts. Using the same log-in credentials across your online accounts may significantly increase the risk of identity theft and fraud. You should also sign off your account and close your browser window when you have finished your visit to our site. Please note that we will never ask for your On Demand Car account user name or password via email.
This Privacy Notice may be updated periodically. We will post a notice on ondemandcar.com to notify you of any material changes to our Privacy Notice and indicate at the bottom of the notice when it was most recently updated. We will also communicate changes as required by applicable law.